What are the different types of hotel rooms? Types of hotel rooms are the classification of rooms offered at a hotel. By giving hotel rooms a ‘type’, properties help guests understand exactly what they’re booking when planning their stay. Hotel room types vary by size, number and type of beds, amenities, what you can do […]
What is a hotel SOP? A Standard Operating Procedure (SOP) is a set of instructions on how to complete a specific task. It can vary in level of detail from checklists to step-by-step procedures or word-by-word scripts. Ideally, the level of clarity provided strikes a delicate balance between detail and freedom, making it easy for […]
What is a hotel SWOT analysis? A hotel SWOT analysis is a strategic planning tool used to identify the strengths, weaknesses, opportunities, and threats related to your hotel business. This comprehensive approach allows you to assess internal and external factors influencing your operations, enabling informed and effective decision-making for growth and improvement. SWOT analyses are […]
What is a hotel room layout? Hotel room layout refers to the design and arrangement of a guest room within a hotel. This includes the placement of furniture, fixtures, and amenities to create a functional and comfortable environment for guests. That’s the definition, but the impact of the right hotel room layout is more than […]
What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays […]
What are hotel goals? Like all businesses, hotels have goals – or at least, they should. For successful hotels, a goal is much more than just an aspiration: they’re beacons, guiding every aspect of your operation, from guest satisfaction to financial growth. Understanding the essence of hotel goals and their pivotal role in your business’s […]