Improving the guest experience is a key priority for any hotel establishment. Most hoteliers know that happy customers mean more business, so finding new ways to upgrade your guest’s stay is always a rewarding process. Most hotels employ two key pieces of software to improve the guest experience. First up is a point of sale […]
From Start To Finish: Unleashing The Power Of Hospitality Technology For Engaging Guest Journeys – Image Credit TrustYou In this article, we will explore the five different stages of the guest journey and shed light on which associated technology can help to meet a variety of hotelier’s goals along the guest journey. Hospitality and technology […]
Collaborating with channels that align with a hotel’s target guest profile ensures a more tailored approach. Niche channels can be particularly effective in this regard, leveraging lifestyle choices and brand affinities to attract specific guest segments. For instance, a boutique hotel catering to four-legged travellers might find value in partnering with dog-friendly travel platforms such […]